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IHSS Provider

How to approve or reject your provider’s timesheet in ESP

12 stepsCDSS 10/2026

Independent guide based on official CDSS documents. Not affiliated with CDSS, the State of California or any county.

For recipients who use the ESP. The recipient reviews the hours and approves or rejects the timesheet.

Screens may look slightly different today.

  • Open the email or log in

    Step 1: An example of the email that says a timesheet is ready to review, with the ESP link highlighted.
    CDSS screen, ESP Approving or Rejecting Timesheets, 10/2026

    When your provider submits a timesheet, you get an email with a link to review it. Click the link to go to the ESP. You can also log in any time at www.etimesheets.ihss.ca.gov.

  • Log in

    Enter your username and click Continue. Choose how to get your 6-digit one-time passcode, then enter it.

    Button to click on the screen:Continue

    The passcode expires after 10 minutes. If it did not arrive or it expired, click Resend Passcode.

  • Open the timesheets to review

    Step 3: The ESP main page with the three ways to open a timesheet marked 1, 2 and 3.
    CDSS screen, ESP Approving or Rejecting Timesheets, 10/2026

    On the main page there are three ways: click Timesheet Activity and then Review Timesheets; or click Timesheet Review; or click Timesheet to Review under your provider’s name.

    Button to click on the screen:Timesheet to Review

    The Timesheet to Review link only appears when there is a timesheet to review.

  • Choose your provider

    Step 4: The Provider Selection screen with the provider and the blue arrow on the right.
    CDSS screen, ESP Approving or Rejecting Timesheets, 10/2026

    The Provider Selection screen lists the providers who work for you. Click the blue arrow on the right next to the provider whose timesheet you want to review.

    Button to click on the screen:Blue arrow

    If you clicked Timesheet to Review under your provider’s name, you skip this step and go straight to the Timesheet Review screen.

  • Choose the pay period

    Step 5: The Timesheet Review screen with the pay period and timesheet type lists and the workweeks.
    CDSS screen, ESP Approving or Rejecting Timesheets, 10/2026

    On the Timesheet Review screen, choose the pay period and the timesheet type (IHSS or WPCS) from the drop-down lists.

    For most recipients the timesheet type is IHSS.

  • Open a workweek

    Step 6: The Timesheet Review screen with the arrow next to Workweek 1 highlighted.
    CDSS screen, ESP Approving or Rejecting Timesheets, 10/2026

    You can review the Timesheet Total, or open each workweek to see the hours for each day. To open a workweek, click the arrow next to it.

    Button to click on the screen:Workweek 1

  • Check each day (provider who does not live with you)

    Step 7: An open workweek with Hours Worked, Start Time, Start Location, End Time and End Location for each day.
    CDSS screen, ESP Approving or Rejecting Timesheets, 10/2026

    A provider who does not live with you enters Hours Worked, Start Time, Start Location, End Time and End Location for each day. Check them. You also see the Workweek Total and the Timesheet Total. Open the other workweeks the same way.

  • Check each day (provider who lives with you)

    Step 8: A live-in provider timesheet that shows only the hours worked for each day.
    CDSS screen, ESP Approving or Rejecting Timesheets, 10/2026

    A provider who lives with you enters only Hours Worked. Check the hours for each workweek and each day.

    A provider can self-certify as a live-in provider in the ESP, or with form SOC 2298. After that, the start time, end time and location fields no longer appear for the recipients they live with.

  • Approve and sign

    Step 9: The Electronic Signature screen with the Declaration, the agreement box checked, and the sign and cancel buttons.
    CDSS screen, ESP Approving or Rejecting Timesheets, 10/2026

    If the hours are correct, click Approve Timesheet. On the Electronic Signature screen: read the Declaration, check the box to agree, then click Electronically Sign the Timesheet & Submit for Payment. Not sure the hours are right? Click Cancel and Return to Timesheet.

    Button to click on the screen:Approve Timesheet

  • Confirm

    Step 10: The pop-up that says This timesheet has been submitted for processing, with the OK button.
    CDSS screen, ESP Approving or Rejecting Timesheets, 10/2026

    A pop-up says This timesheet has been submitted for processing. Click OK. Your provider gets an email that the timesheet was approved. You go back to the main page, where you can review more timesheets or log off.

    Button to click on the screen:OK

  • Reject a timesheet with wrong hours

    Step 11: The Reject Timesheet screen with the reason list open and the Reject Timesheet button.
    CDSS screen, ESP Approving or Rejecting Timesheets, 10/2026

    If the hours are not correct, click Reject Timesheet on the Timesheet Review screen. Choose the reason from the drop-down list, then click Reject Timesheet. To keep the timesheet instead, click Cancel and Return to Timesheet.

    Button to click on the screen:Reject Timesheet

    Rejecting a timesheet lets your provider review it and make corrections.

  • Confirm the rejection

    Step 12: The pop-up that says Timesheet has been rejected, with the OK button.
    CDSS screen, ESP Approving or Rejecting Timesheets, 10/2026

    Your provider gets an email that the timesheet was rejected. A pop-up says Timesheet has been rejected. Click OK. You go back to the Timesheet Review screen if you have more timesheets for the same provider, or to the main page.

    Button to click on the screen:OK

Step 1

All steps in one list
  1. 1. Open the email or log in

    When your provider submits a timesheet, you get an email with a link to review it. Click the link to go to the ESP. You can also log in any time at www.etimesheets.ihss.ca.gov.

    Source: CDSS ESP Approving or Rejecting Timesheets, 10/2026, page 2

  2. 2. Log in

    Enter your username and click Continue. Choose how to get your 6-digit one-time passcode, then enter it.

    The passcode expires after 10 minutes. If it did not arrive or it expired, click Resend Passcode.

    Source: CDSS ESP Approving or Rejecting Timesheets, 10/2026, page 3

  3. 3. Open the timesheets to review

    On the main page there are three ways: click Timesheet Activity and then Review Timesheets; or click Timesheet Review; or click Timesheet to Review under your provider’s name.

    The Timesheet to Review link only appears when there is a timesheet to review.

    Source: CDSS ESP Approving or Rejecting Timesheets, 10/2026, page 3

  4. 4. Choose your provider

    The Provider Selection screen lists the providers who work for you. Click the blue arrow on the right next to the provider whose timesheet you want to review.

    If you clicked Timesheet to Review under your provider’s name, you skip this step and go straight to the Timesheet Review screen.

    Source: CDSS ESP Approving or Rejecting Timesheets, 10/2026, page 5

  5. 5. Choose the pay period

    On the Timesheet Review screen, choose the pay period and the timesheet type (IHSS or WPCS) from the drop-down lists.

    For most recipients the timesheet type is IHSS.

    Source: CDSS ESP Approving or Rejecting Timesheets, 10/2026, page 6

  6. 6. Open a workweek

    You can review the Timesheet Total, or open each workweek to see the hours for each day. To open a workweek, click the arrow next to it.

    Source: CDSS ESP Approving or Rejecting Timesheets, 10/2026, page 7

  7. 7. Check each day (provider who does not live with you)

    A provider who does not live with you enters Hours Worked, Start Time, Start Location, End Time and End Location for each day. Check them. You also see the Workweek Total and the Timesheet Total. Open the other workweeks the same way.

    Source: CDSS ESP Approving or Rejecting Timesheets, 10/2026, page 8

  8. 8. Check each day (provider who lives with you)

    A provider who lives with you enters only Hours Worked. Check the hours for each workweek and each day.

    A provider can self-certify as a live-in provider in the ESP, or with form SOC 2298. After that, the start time, end time and location fields no longer appear for the recipients they live with.

    Source: CDSS ESP Approving or Rejecting Timesheets, 10/2026, page 10

  9. 9. Approve and sign

    If the hours are correct, click Approve Timesheet. On the Electronic Signature screen: read the Declaration, check the box to agree, then click Electronically Sign the Timesheet & Submit for Payment. Not sure the hours are right? Click Cancel and Return to Timesheet.

    Source: CDSS ESP Approving or Rejecting Timesheets, 10/2026, page 11

  10. 10. Confirm

    A pop-up says This timesheet has been submitted for processing. Click OK. Your provider gets an email that the timesheet was approved. You go back to the main page, where you can review more timesheets or log off.

    Source: CDSS ESP Approving or Rejecting Timesheets, 10/2026, page 12

  11. 11. Reject a timesheet with wrong hours

    If the hours are not correct, click Reject Timesheet on the Timesheet Review screen. Choose the reason from the drop-down list, then click Reject Timesheet. To keep the timesheet instead, click Cancel and Return to Timesheet.

    Rejecting a timesheet lets your provider review it and make corrections.

    Source: CDSS ESP Approving or Rejecting Timesheets, 10/2026, page 14

  12. 12. Confirm the rejection

    Your provider gets an email that the timesheet was rejected. A pop-up says Timesheet has been rejected. Click OK. You go back to the Timesheet Review screen if you have more timesheets for the same provider, or to the main page.

    Source: CDSS ESP Approving or Rejecting Timesheets, 10/2026, page 16

Submitted your timesheet? Here is what happens next

  1. 3

    Recipient approves The recipient reviews the hours and approves or rejects the timesheet

  2. 4

    The state processes and pays A complete timesheet turned in on time is usually paid within 10 days of when the state receives it (SOC 846)

  3. 5

    What comes next? Where is my pay, direct deposit, taxes, paid sick leave

Get the official guide

Before you begin

  • Timesheets from a provider who does not live with you and from a provider who lives with you look slightly different.
  • When a provider who does not live with you enters time, the timesheet has the required Electronic Visit Verification (EVV) fields: Hours Worked, Start Time, Start Location, End Time and End Location.
  • When a provider who lives with you enters time, the timesheet has only Hours Worked.

What you do

You open the timesheet, check the hours for each workweek and each day, and then approve it or reject it. To approve, you read the Declaration, check the box to agree and sign electronically.

When you reject

Sometimes a timesheet has hours that are not correct. If you reject it, your provider gets an email, can review it and can make corrections.

If you are not sure

If you are not sure the hours are true and correct, click Cancel and Return to Timesheet on the signature screen. This takes you back to check the hours.

Source: ESP Approving or Rejecting Timesheets, Revised 10/2026.

CDSS: ESP Approving or Rejecting Timesheets, 10/2026